Serenity Mode understands and supports the principle of fairness and human rights, we deliver our services within the legislative framework to ensure that services are delivered in an environment that is free from abuse, harassment, assault, neglect, and exploitation
We ensure all clients have access to a fair and transparent system for making complaint and for reporting any breach of their rights. Our service delivery is modelled around individual client choice, control and flexibility. It encourages clients to receive services in a way that suits client and their family and offers them more control over the way their services are delivered.
We can all open cans and bottles several times a day.
For Rob, sitting on a wheelchair it is a nightmare to open the bottle and drink water all by himself.
With appropriate support, encouragement & self-belief he is now able to accomplish these tasks!
Jane always wanted to see the Opera House in Sydney.
But without any support and sitting on a wheelchair, it was not possible.
The family members wanted to fulfil her dream but did not know how to go about it.
Serenity Mode made it happen!
Emma is 52 and her mother is 83. She is too fragile to take care of Emma’s daily needs.
After seeing the care being provided to Emma by Serenity Mode, she said,
“Now I am relieved and happy, knowing she is well taken care of”.