Serenity Mode understands and supports the principal of fairness and human rights,
we deliver our services within the legislative framework to ensure that services are
delivered in an environment which is free from discrimination, sexual, emotional, financial
and physical abuse neglect or exploitation.
We ensure all clients have access to a fair and transparent system for making complaint and for reporting any breach of their rights.
Our service delivery is designed around Control and Choice model.
It encourages you to receive services in a way that suits you and your family and offers you more control over the way your services are delivered.
Together with our dedicated team we are an organisation that is committed to human empowerment, reigniting hope through highly successful engagement strategies that invites and inspire participation. Human capacity building is core to all of Serenity Mode’s service delivery initiatives. We will build on strengths and empower clients/ participants to achieve their potential.
Our team members have been trained to treat each client with utmost respect.
We provide you assurance that our team members are here to support you and your choices.
We deliver best practice care with the goal to raise our clients to the peak of their ability, so they live in harmony in the wider community.
Our mission is to encourage clients/ participants to be passionate with everything that they are in touch with, the concept of passion leads to overall health and well-being enabling them to successfully overcome difficulties and achieve what they want in life.