Positive Behaviour Support under the NDIS is an evidence-based approach that helps participants improve quality of life, build skills, and reduce behaviours of concern through person-centred strategies. Families and carers can use these supports to promote independence, safety, and wellbeing while achieving long-term goals.
Under the NDIS, Positive Behaviour Support focuses on understanding the reasons behind behaviours and implementing practical supports that promote safety, independence, and wellbeing.

What Is Positive Behaviour Support?
Positive Behaviour Support is a structured approach used to identify factors contributing to behaviours of concern and develop strategies that improve outcomes for participants. Rather than focusing solely on behaviours, PBS considers a person’s environment, communication needs, health, and individual circumstances.
Understanding Behaviours of Concern
Behaviours of concern are actions that may place a participant or others at risk, impact quality of life, or limit opportunities for community participation.
Examples may include:
- Aggressive behaviour
- Self-injurious behaviour
- Property damage
- Social withdrawal
- Repetitive behaviours that affect daily activities
Understanding the underlying causes is essential for effective support.
How Positive Behaviour Support Works
Positive Behaviour Support typically involves:
Assessment and Observation
A qualified behaviour support practitioner assesses the participant’s needs, environment, and support requirements.
Behaviour Support Planning
Strategies are developed to improve communication, increase independence, and reduce behaviours of concern.
Skill Development
Participants are supported to build new skills that improve daily functioning and social participation.
Ongoing Monitoring
Plans are reviewed regularly to ensure supports remain effective and aligned with participant goals.
The Role of a Behaviour Support Practitioner
Behaviour support practitioners work with participants, families, carers, and support teams to develop and implement effective support strategies. Their role includes:
- Conducting assessments
- Developing behaviour support plans
- Providing guidance to support workers
- Monitoring progress and outcomes
Positive Behaviour Support and Restrictive Practices
The NDIS promotes reducing and eliminating restrictive practices wherever possible. Positive Behaviour Support focuses on proactive strategies that support participants while protecting their rights, dignity, and wellbeing.
Benefits of Positive Behaviour Support for Participants
Positive Behaviour Support can help participants:
- Improve communication skills
- Increase independence
- Strengthen relationships
- Enhance community participation
- Improve overall quality of life
The goal is to create sustainable, long-term improvements that support positive outcomes.
How Serenity Mode Supports Participants
Serenity Mode works closely with participants, families, and support teams to provide person-centred support that promotes independence, safety, and wellbeing. By understanding individual needs and goals, we help participants access the right supports and achieve meaningful outcomes.
Final Thoughts
Positive Behaviour Support plays an important role in helping participants build skills, improve quality of life, and achieve greater independence. With the right support strategies, participants can experience positive and lasting outcomes. Participants and families can also access official guidance and resources through the NDIS and the NDIS Quality and Safeguards Commission.








